Steady Path Support
This page provides support information for Steady Path, a private habit recovery companion for iOS and Android.
Important: Steady Path is a self-support and habit reflection tool. It is not a medical, therapy, emergency, or crisis-response service. If you may harm yourself or someone else, or if you need urgent help, contact local emergency services or a qualified professional immediately.
Contact support
For app support, privacy requests, account deletion, purchase questions, or billing support, contact us by email:
Email: njbaoluan2025@gmail.com
What to include
To help us respond faster, please include:
- Your device model, such as iPhone model or Android device model.
- Your operating system version, such as iOS version or Android version.
- Your Steady Path app version, if available.
- A short description of the issue and the screen where it happened.
- For purchase questions, include the store platform only, such as Apple App Store or Google Play. Do not send full payment card details.
Please do not include unnecessary sensitive journal entries, recovery notes, relapse details, or private health information in support emails.
Purchases, subscriptions, and refunds
Paid digital features, if offered, are purchased through Apple App Store or Google Play and may be managed through RevenueCat entitlement services. Apple and Google control payment processing, renewals, cancellations, taxes, receipts, and refunds.
Deleting your Steady Path account, deleting app data, or uninstalling the app does not automatically cancel an Apple or Google subscription. You must cancel subscriptions through your Apple or Google account settings.
Privacy and account deletion
You can request account deletion in the app where available, or by contacting support at the email address above. Some records may be retained where required for legal, security, accounting, dispute handling, anti-abuse, or app store transaction obligations.